BaptistCare
BaptistCare
Frequently asked questions about residential aged care

Frequently asked questions

Frequently asked questions - Baptistcare Residential Care

Frequently asked questions

Do you have a question about residential care?

Please browse through the list of questions and answers below and if you have any further questions, please click here to submit an enquiry.

What is an asset assessment?

The purpose of an assets assessment is to determine whether a person may be eligible to pay an accommodation payment, or if the aged care home is eligible to receive an Australian Government subsidy on behalf of a person. An assets assessment also helps to clarify the maximum accommodation payment a person may be asked to pay.

See the Assets Assessments for Entry into Permanent Residential Aged Care page on the health.gov.au website for more information.

Do I need to get an asset assessment?

An assets assessment is recommended, as you cannot receive financial assistance from the Australian Government towards the cost of your accommodation without one.

Your level of assessed assets is used to work out how much you may be asked to pay for your accommodation. If you choose not to have your assets assessed, you can be charged the maximum amount.

How do I apply for an asset assessment?

You can download a Permanent Residential Aged Care Request for an Assets Assessment form from the www.health.gov.au website or you can call us and we will send you a copy.

What is an enduring power of attorney?

What is an enduring power of attorney?

An enduring power of attorney is a legal agreement that enables a person to appoint a trusted person – or people – to make financial and/or property decisions on their behalf. An enduring power of attorney is an agreement made by choice that can be executed by anyone over the age of 18, who has full legal capacity. ‘Full legal capacity’ means that the person must be able to understand the nature and effect of the document they are completing and the nature and extent of their estate. See the Enduring Power of Attorney page on the Office of the Public Advocate website.

Do I need an enduring power of attorney?

Do I need an enduring power of attorney?

It is in your best interest to have the person you want to look after your assets should you not be able to.

What is an enduring power of guardianship?

What is an enduring power of guardianship?

An enduring power of guardianship (EPG) is a legal document that authorises a person of your choice to make important personal, lifestyle and treatment decisions on your behalf should you become incapable of making such decisions. This person is known as an enduring guardian. An enduring guardian could be authorised to make decisions about matters such as where you live, the support services you have access to and the treatment you receive. An enduring guardian is not authorised to make property or financial decisions on your behalf. See the Enduring Power of Guardianship (EPG) page on the Office of the Public Advocate website.

What is an Advanced Health Directive?

An Advance Health Directive (AHD) is a legal document that enables you to make decisions about any future treatment you would want – or not want – if you ever became sick or injured and were incapable of communicating your wishes. In such circumstances, your AHD would effectively become your voice. The term ‘treatment’ includes medical, surgical and dental treatments, including palliative care and life-sustaining measures. An AHD would come into effect only if it applied to the treatment you required and only if you were unable to make reasoned judgements at the time that the treatment was required. More information is available on the Advance Health Directives page of the Office of the Public Advocate website.

Do I need an Advanced Health Directive?

An Advanced Health Directive (AHD) is recommended if you want others to be clear about your wishes regarding your care should you not be able to express these wishes in the future.

How do I apply for an Advanced Health Directive?

To make an Advance Health Directive you must be at least 18 years of age and have full legal capacity (this means you must be capable of understanding the nature and effect of your Advance Health Directive).

If you meet these criteria, you can make an AHD by completing the prescribed AHD form, available from the www.health.wa.gov.au website, or we can give you a form if you are a resident in one of our residential aged care facilities.

Can I keep my personal doctor?

Yes, if your doctor is able to visit the residential care facility. Otherwise, we can arrange a GP for you.

Do I need to provide my own furniture?

All rooms are furnished with essential furniture, such as a comfortable bed and storage for your clothes. You are welcome to bring items to personalise your room and help you feel at home. Please discuss what you’d like to bring with your facility manager.

Do I have to be a Christian to live at a Baptistcare residential care facility?

No, you don’t have to be a Christian to become a resident at Baptistcare. Although we are a Christian-based organisation, we welcome people of all beliefs to our residential care facilities.

Do you have useful sources for more information about residential care?
  • The Australian Government’s My Aged Care website will help you navigate the aged care system. Visit www.myagedcare.gov.au
  • You can call Commonwealth Carelink on 1800 052 222.
  • The Aged Care Insite website provides news on aged care issues. Visit www.agedcareinsite.com.au
  • The Department of Social Services is the Australian Government’s social policy agency. Visit www.dss.gov.au
Are visiting hours restricted?

There are no restrictions to visiting times, visit duration or visitor numbers.

Do I have a say in menu planning/meal choices when I live in a Baptistcare residential care facility?

Yes. At Baptistcare, it’s not just the food experts who decide what’s on the menu, our residents have a say too, and are often asked to provide their input and feedback on meals.

Will I get a variety of meal choices?

Yes, absolutely. When dining in a Baptistcare residential care facility, you can enjoy a wide variety of beautifully presented meals, including slow-cooked lamb shank, herb-crusted salmon, garlic and thyme roast chicken, slow-cooked beef cheeks and delicious desserts like lemon cheesecake and pancakes with berries. At some facilities, there is even a hotel-style breakfast buffet.

Are meals prepared fresh at each residential care facility every day?

Yes, all meals are prepared fresh onsite in our modern kitchens, thanks to our Baptistcare chefs who are dedicated to serving restaurant-quality meals to our aged care residents.

How often does the menu change at a residential care facility?

Every season. Our teams develop a seasonally appropriate menu to ensure the variation in meals are nutritionally adequate. We use local produce where possible and offer a range of colourful, wholesome meals through our seasonal menus.

Have you ever wondered what it is really like to live in a residential aged care facility? Get an insider’s view in this episode of Demystifying Aged Care.

Call us on 1300 660 640

We are here to help you

Call 1300 660 640

If you are looking for permanent residential or respite accommodation, or require accommodation that specifically caters for the needs of people with dementia, we can help.

Request an info pack to receive more information about our residential care services.

Talking residential care isn’t easy

That’s why we’ve developed our FREE Demystifying Residential Care Guide. As we break down the complex residential care process, our guide covers everything you and your family need to know.

Talking residential care isn’t easy

That’s why we’ve developed our FREE Demystifying Residential Care Guide. As we break down the complex residential care process, our guide covers everything you and your family need to know.