Welcome to the autumn edition of Baptistcare News.

My first few weeks as CEO have been very busy meeting residents, customers and employees across all of our residential care facilities, retirement living villages and At Home Services offices throughout Western Australia. Everyone has made me feel extremely welcome and I’m keen to understand first-hand the challenges and opportunities we face as a sector and as an organisation.

At the end of summer, we saw the next development in consumer directed care reforms where customers can now choose any home care provider to deliver their support. This gives individuals even more choice and control over the services they receive. It’s also a great opportunity for Baptistcare as it means we are no longer limited by the Home Care Package allocations.

This season includes Volunteer Week and I would like to especially recognise and thank all of our incredible volunteers. Baptistcare has over 300 volunteers who bring a wealth of skills, knowledge and individuality, making such a difference to the lives of our residents and customers.

In this edition of Baptistcare News, you can read about the new Win-Win Culture Exchange project taking place at Baptistcare Gracewood Residential Care, connecting Japanese volunteers and residents.

It highlights that we don’t necessarily need a common language to communicate effectively. We also feature the new bowling green at Baptistcare Riverside Salter Point retirement village, an intergenerational playgroup at Baptistcare Yallambee Residential Care and a simple yet inspired cookbook idea that is delivering independence and enjoyment.

Happy reading.

Russell Bricknell, Chief Executive Officer