On 20 March 2020, all Baptistcare residential care facilities entered a preventative lockdown. We have closely monitored the situation in Western Australia, recognising and celebrating the significant progress that has been made with regular daily announcements of zero or low new confirmed cases.

We have reviewed our visitor protocols to determine how we can reintroduce face-to-face visits whilst safeguarding the health and wellbeing of our residents and employees. Each visitor must be individually screened so it is essential we manage visiting hours carefully to ensure our team members are not drawn away from providing essential care services.

From 1 May 2020, the following face-to-face visiting hours will apply:

  • Monday to Friday
    • 10.00am to 12.00pm | 2.00pm to 4.00pm
  • Weekends and Public Holidays
    • Bethel – 9:00am to 11:00am
    • David ButtfieldCentre – 1:00pm to 3:00pm
    • Graceford – 1:00pm to 3:00pm
    • Gracehaven – 10.00am to 12.00pm
    • Gracewood – Saturday 2.00pm to 4.00pm | Sunday and Public Holidays 10:00am to 12:00pm
    • Kalkarni Residency – 10.00am to 12.00pm
    • Mirrambeena – 10.00am to 12.00pm
    • Moonya – Saturday 10.00am to 12.00pm | Sunday and Public Holidays 2:00pm to 4:00pm
    • William Carey Court – 2:00pm to 4:00pm
    • Yallambee – 2:00pm to 4:00pm

Additionally, there are existing exceptional circumstances (for example end-of-life care) where visitors are permitted and we ask that you discuss these with your Manager Residential Care. Please be patient as they may be unable to answer if they are attending to resident needs which are our number one priority.

By law, the following visitor restrictions apply:

  • Visitors must provide evidence of a current influenza immunisation.
  • No more than two visitors per resident for a single visit per day.
  • Visits for a maximum duration of up to two hours.
  • Conducted in the resident’s room or outside (not in an internal communal space).
  • Visits by children 16 years of age and younger are not permitted except in exceptional circumstances.
  • All visitors will need to wash their hands (or use alcohol-based hand sanitiser) before entering and leaving a resident’s room, and will be encouraged to practice social distancing where possible – maintaining a distance of 1.5 metres between individuals.
  • When entering our facility, visitors will need to declare they:
    • Have not returned from any international or interstate travel (outside WA) in the last 14 days.
    • Have not had any contact with someone suspected or confirmed to have COVID-19 in the last 14 days.
    • Are not in close contact with or caring for someone who is currently unwell.
    • Do not have a fever, cold, flu or symptoms of any respiratory illness including cough, sore throat, runny nose and shortness of breath
      • their temperature will be checked before they enter.

Have you had your flu vax?

 As outlined above, from 1 May 2020, by law you will not be able to enter our facilities unless you can provide evidence of a current influenza vaccination. To avoid disappointment or distress, please ensure you bring evidence of your vaccination when you visit which must include:

  • your name
  • date of flu vaccination
  • flu vaccine name and year (must be 2020)
  • pharmacy/ medical centre letterhead or stamp
  • nurse/ medical practitioner sign off
  • flu vaccine batch number.

Please use the COVIDSafe app

Finally, can we strongly encourage you to download the COVIDSafe app from the AppStore or Google Play, register your details and ensure the app is running on your phone at all times.

The COVIDSafe app speeds up contacting people exposed to COVID-19. This helps to protect you, your friends and family, and our residents.

The more Australians connect to the COVIDSafe app, the quicker the community can respond to any potential outbreaks.

Get faster updates

Get our COVID-19 Updates by email – visit baptistcare.com.au/update to provide your email address (if you haven’t already).

Don’t forget the Department of Health websites:

Our direct phone numbers for Residential Care

Facility Phone
Bethel in Albany 9842 3263
David Buttfield Centre in Gwelup 9210 9400
Graceford in Byford 9526 2898
Gracehaven in Rockingham 9513 1600
Gracewood in Salter Point 9365 2400
Kalkarni Residency in Brookton 9642 0199
Mirrambeena in Margaret River 9758 9600
Moonya in Manjimup 9771 8100
William Carey Court in Busselton 9752 8300
Yallambee in Mundaring 9295 1511