How to apply 2017-03-28T10:29:06+00:00

How to apply

If you could continue to live at home if you had some help, a home care package could be the answer.

Simply follow these four steps:

Step 1.   Determine if you are eligible

Funding is available for services in the home through the Australian Government’s home care packages program. To receive services under this program, you need to be assessed by an Aged Care Assessment Team (ACAT). An ACAT member will visit you to determine if you are eligible and the level of services you need.

Your ACAT assessment will be sent to Centrelink, which will determine how much you need to pay for your home services.

ACATs are funded by the Australian Government and the assessment is free. To find an ACAT in your local area visit the My Aged Care website or contact our Customer Centre. You can contact an ACAT directly, or your doctor or local hospital can provide a referral.

Step 2.    Means-tested fee assessment

Although the Australian Government provides funding for home services, you need to contribute to one or both of the following:

  • Basic daily fee, which is a percentage of your aged pension
  • A means-tested fee, payable if your income is over a certain amount.

Step 3.   Develop your care plan

We develop a care plan with you based on your ACAT assessment.

The plan will form the basis of an agreement with you that will cover the types of services you will receive, the day/s the services will be provided and who will be providing these services.

As a guide, your care plan may include the:

  • exact types of services included
  • service provider
  • level of involvement you will have in managing your services
  • times and dates when services are to be delivered to you
  • costs involved for you – Baptistcare’s Budget Planning Tool is a transparent tool specially designed by Baptistcare to help you manage and budget for your services.
If you have special needs, such as dementia, service-related mental health conditions accepted by the Department of Veterans’ Affairs, or if you have a medical need for oxygen or require enteral feeding, you may be eligible for additional support in the form of ‘supplements’.

Step 4.   Services begin

Once you’ve completed Step 1 to 3, we can start providing the services you need.

If you would like to apply for home services the friendly team at our Customer Centre can help with any questions.

Where we provide home services

Want to know more?

Receive more information by post or email with an enquiry pack.

Request a pack

More than care… for over 40 years!

Baptistcare is one of WA’s largest not-for-profit providers of residential care, at home services, retirement living and disability services, supporting individuals and communities in metro and regional areas for over 40 years.

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