To access a home care package, you need to be assessed and approved as eligible for home care services by an Aged Care Assessment Team (ACAT) and then offered a home care package by a home care provider such as Baptistcare. From 27 February 2017, home care packages will be assigned to people based on their individual needs and circumstances by My Aged Care. There is no minimum age requirement, but home care packages are targeted at older people.
In some cases, younger people with disabilities, dementia or special care needs may be able to access a home care package if the person has been assessed and approved by an ACAT.
Baptistcare provides home care services outside the home care packages program. If you don’t wish to have an ACAT assessment, we can enter a private agreement with you to provide the services you need. Contact our Customer Centre for more information.