Frequently asked questions2018-03-15T03:55:29+00:00

Frequently asked questions

A disability is any continuing condition that restricts everyday activities. The Disability Services Act (1993) defines ‘disability’ as meaning a disability:

  • which is attributable to an intellectual, psychiatric, cognitive, neurological, sensory or physical impairment or a combination of those impairments
  • which is permanent or likely to be permanent
  • which may or may not be of a chronic or episodic nature
  • which results in substantially reduced capacity of the person for communication, social interaction, learning or mobility and a need for continuing support services.

With the assistance of appropriate aids and services, the restrictions experienced by many people with a disability may be overcome.

The main categories of disability are physical, sensory, psychiatric, neurological, cognitive and intellectual. Many people with disability have multiple disabilities.

A physical disability is the most common type of disability, followed by intellectual and sensory disability. Physical disability generally relates to disorders of the musculoskeletal, circulatory, respiratory and nervous systems.

Sensory disability involves impairments in hearing and vision.

Neurological and cognitive disability includes acquired disability such as multiple sclerosis or traumatic brain injury. Intellectual disability includes intellectual and developmental disability which relate to difficulties with thought processes, learning, communicating, remembering information and using it appropriately, making judgments and problem solving. Intellectual disability is the result of interaction between developmentally attributable cognitive impairment, attitudinal and environmental barriers.

Psychiatric disorders resulting in disability may include anxiety disorders, phobias or depression.

Baptistcare is funded to provide Individually Funded Services as well as some Family Support Services. Individually funded services – as the name suggests, are where your service funds are allocated purely for your benefit as an individual. This type of funding means that your services are portable, and when you leave Baptistcare, you take your resources with you. Individually funded services can be funded either through the Disability Services Commission or the National Disability Insurance Scheme (NDIS) if you live in the Perth Hills area. Some Family Support Services are also linked to individuals, however some other Family Support Services such as the Flexible Family Respite Services that Baptistcare provides in the Rockingham area are block funded services. This service provides a range of innovative respite and recreational support for families living in the Rockingham region.
My Way is an initiative launched in late 2012 by the Disability Services Commission in four geographical areas across the State (Lower South West, Cockburn-Kwinana, Perth Hills and the Goldfields). It offers opportunities for individuals in these areas to exercise more choice and control over their supports and services. The My Way program is characterised by:

  • a more intensive, individualised planning approach
  • local decision-making and funding allocations to better respond to an individual’s needs
  • greater flexibility, choice and control to access supports and services based on people’s individual strategies and goals identified in their plans, rather than being limited by programs
  • linking individuals to natural support networks such as family, friends, neighbours and local community groups
  • strong partnerships between the government and the community sector
Funding for services can be accessed through the Disability Services Commission or if you live in the Perth Hills, through the National Disability Insurance Scheme (NDIS) after July 1 2014. Question 5 below tells you more.
If you wish to access individualised funding through the Disability Services Commission, you need to be registered through the commission and submit a Combined Application to the Disability Services Commission. This will be assessed based on your needs. A good starting point is to contact your Local Area Coordinator (LAC). Local Area Coordinators have local knowledge and provide advocacy, information and planning support to people with disability throughout the State. To find your LAC, visit

If you live in the Perth Hills area, as of July 1 2014 you may be eligible to access services through the National Disability Insurance Scheme.

Baptistcare is a faith-based organisation that employs skilled and experienced people from a diverse range of backgrounds and with diverse beliefs. Staff supporting you may or may not have a religious affiliation.
Baptistcare provides disability services in the Perth metropolitan area (north, central north east, south east, central south, southwest), Cockburn-Kwinana and the Mid West, Upper and Lower South West, Great Southern and Wheatbelt regions.
The services we provide are tailored according to your needs and to ensure you experience a positive outcome.
If your funding doesn’t cover the services you want, you may be able to request a review of your service and resources depending on your funding source. This does not guarantee an increase in your resources. You  may also self-fund / purchase additional services if you wish to do so.
The National Disability Insurance Scheme is the new way of providing individualised support for eligible people with permanent and significant disability, their families and carers. The NDIS is being trialled in the Perth Hills from 1 July 2014. For further information about the NDIS, please visit or call 1800 800 110.
Yes, Baptistcare supports shared management options and is a strong advocate of people being in control of their services and supports. Baptistcare can assist individuals to share in the management of their services through a number of ways. Please contact us to discuss these options.
Baptistcare provides disability support services for people of all ages including children and the elderly.
Your individualised funding is intended to support your outcomes. The funds can assist in purchasing services or supports. The Disability Services Commission has a policy on individualised services which outlines what these funds can be used for. The policy can be accessed at

Baptistcare can also send you a copy.

If you are accessing funding through the NDIS, it is best to check the parameters of this funding through the NDIS.

If you are accessing My Way Funding, this is also flexible funding that is intended to benefit your outcomes.

No. Shared management works as a partnership between individuals and support organisations such as Baptistcare. The organisation is able to assist you to undertake aspects you are best able to do. So if for example, you would like Baptistcare to assist with administration, we are able to do this. The support required varies from individual to individual.
If you receive individualised funding, your funding is portable. This means the portion of your funds that have not been utilised will transfer to Baptistcare. This also applies when you leave Baptistcare to go to another organisation.
While there are no set fees associated with your service, Baptistcare requires you to pay for things such as venue access and your own out of pocket expenses. In addition, if travel is required to support you beyond what is allocated within your funding, you may need to pay for the additional travel costs.
Baptistcare is able to organise a translator for you. In addition, we can put you in contact with a range of support and advocacy services such as the Ethnic Disability Advocacy Centre should you require advocacy support.
You can contact the Disability Services Commission as follows:

Phone: 9426 9200 or 1800 998 214 (Freecall)
Fax: 9226 2306

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More than care… for over 45 years!

Baptistcare is one of WA’s largest not-for-profit providers of residential care, at home services, retirement living and disability services, supporting individuals and communities in metro and regional areas for over 45 years.

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