BaptistCare
BaptistCare
COVID Updates

COVID Updates

Coronavirus Updates

COVID Updates

Protecting our communities

Baptistcare continues to ensure the health and wellbeing of our residents, customers, employees, volunteers, contractors and families is our number one priority.

COVID Updates

We have been advised of several COVID-positive cases linked to Baptistcare Gracewood. Based on the latest health advice, the facility is still welcoming visitors however they may be asked to wear appropriate personal protective equipment (PPE) including face mask, face shield, gloves and gown.

You can always find the latest info on our website:

Click here for the latest update.

Thank you for your support and understanding.

Amanda Vivian
Executive Director WA

We have been advised of several COVID-positive cases linked to Baptistcare Morrison Gardens. Based on the latest health advice, the facility is still welcoming visitors however they may be asked to wear appropriate personal protective equipment (PPE) including face mask, face shield, gloves and gown.

You can always find the latest info on our website:

Click here for the latest update.

Thank you for your support and understanding.

Amanda Vivian
Executive Director WA

We have been advised of several COVID-positive cases linked to Baptistcare Gracehaven. Based on the latest health advice, the facility is still welcoming visitors however they may be asked to wear appropriate personal protective equipment (PPE) including face mask, face shield, gloves and gown.

You can always find the latest info on our website:

Click here for the latest update.

Thank you for your support and understanding.

Amanda Vivian
Executive Director WA

Frequently asked questions

The following FAQs will assist you in understanding the steps we are taking to protect our communities during these challenging times.

We expect you may think of other questions, so encourage you to email us at residents@baptistcare.com.au. We will respond to you individually and also regularly update these FAQs so you can always access the most current information.

What is the current screening process for visiting a residential care facility?

Visitors must take a Rapid Antigen Test (RAT) every 72 hours.

When required, we encourage you to take a RAT home and test in the comfort of your own home.

Bring your negative RAT or photo evidence with you to the facility reception area and check in using our online visitor management system, Zipline:

  • completing a health declaration that EXCLUDES close contacts for five days and confirming you do not have any COVID or Influenza symptoms.
  • providing a negative RAT to be photographed when prompted (every 72 hours).
  • having your temperature taken.

If you are due to undertake a RAT and fail to bring your negative RAT, you must self-test outside the facility. We will ensure there are RATs available for you.

We strongly recommend visitors stay up to date with COVID and Influenza vaccinations.

Surgical masks are no longer mandatory for employees, volunteers, visitors and contractors. However, they may be provided upon entry to Residential Aged Care if you want to continue wearing them.

Please continue to use hand sanitiser on entry and exit.

There are no restrictions to visiting times, visit duration or visitor numbers.

If you are unwell, please do not visit.

We look forward to welcoming you on your next visit.

Are visiting hours restricted?

There are no restrictions to visiting times, visit duration or visitor numbers.

Can my family member currently leave the facility for an outing?

Individual residents may leave the facility, including to attend small family gatherings. Physical distancing (maintaining 1.5 metres between individuals) and hygiene measures should be carefully followed. A risk assessment must also be completed for every outing so please discuss with the Care Team at your facility.

In the event a resident is deemed to not have the capacity to make their own decisions in wishing to leave the facility, consent from their nominated representative must be attained as part of the risk assessment and authority.

Small group excursions may also take place but please be reassured that residents will not be visiting locations where there are mass gatherings.

How will I find out about an outbreak affecting my family member’s facility?

If your loved one receives a positive test result, their nominated representative will receive a call immediately.

The nominated representative will also receive regular phone health updates from a health professional at the facility. Families of all other residents will also be contacted.

For privacy reasons, we cannot provide health updates to anyone other than a nominated representative. It is important all family members understand who has been nominated as their loved one’s representative and that we have their current contact details including mobile phone and email address.

Regular updates will not be posted by mail given the significant delay in delivery times and the potential for sensitive information to become out of date and inaccurate. You are able to view up-to-date information for each facility by viewing the COVID Updates pages on the right side of this page.

Will COVID-positive residents remain at the facility?

If a resident receives a COVID-positive result, their treatment plan will be discussed with them and their nominated representative, in collaboration with their GP.

A decision on whether to transfer a COVID-19 positive aged care resident to hospital will be made on a case-by-case basis, based on the best available medical advice, balancing the needs of the facility as a whole, with consideration given to the individual resident’s wishes and in consultation with their family.

Will residents be isolated in their rooms during an outbreak?

Any COVID-positive residents and any residents considered to be close contacts will be isolated to dedicated rooms.

Residents who are not COVID-positive may be able to move around the facility’s wings, using healthy hygiene practices and maintaining physical distancing.

Do you have PPE (personal protective equipment) on hand?

We have created PPE stockpiles throughout metropolitan and regional areas, which is continuously being monitored. All facilities have a supply of PPE for immediate use in the event of an outbreak.

Care of COVID-positive residents will be provided by our team wearing full PPE (including a surgical mask, gloves, eye protection and a gown).

What is advance care planning?

Advance care planning is the process of planning for current and future health care needs. Everyone, regardless of age or health should consider an advance care plan as it ensures your values, beliefs and preferences are understood by your loved ones, doctors and care team.

Speak with your Manager Residential Care if your family member would like to review an advance care plan to ensure their latest needs and preferences are documented.